An AI receptionist for auto repair shops
When everyone's under a car or the shop is closed, it answers your phone, gets the details your team needs, and emails them to you.
30 days free, then $149.99 a month. No long-term contract.
What it gets on every call
One question at a time, like a good service writer, then a full read-back so the caller can catch any mistakes.
- The caller's name, with their last name spelled out
- The best callback number, read back to confirm it
- Vehicle year, make, and model
- What the car is doing, in the caller's own words
- Whether it's drivable, whether it needs a tow, and where the car is
- New or returning customer, and when they'd like to come in
Breakdowns and tow calls
Stranded callers get handled differently, because they need different things.
- Asks if they're safe first, and tells them to call 911 if they're in danger
- Asks if the car needs a tow and where the car is
- Notes who's staying with the car
- Flags the call as urgent so you see it first
- Never says a tow truck is on the way
What it never does
Your receptionist takes messages. The decisions stay with your team.
- Never tells a caller their car is safe to drive
- Never quotes a price you haven't approved
- Never approves a repair. "Go ahead with the brakes" gets passed to your team to confirm
- Never books, changes, or cancels an appointment
- Never takes card numbers over the phone
New Book upgrade
Want it to book the job, too?
With Book, your receptionist offers callers real open times from your Google Calendar, confirms their name, address and problem, and puts the visit on your calendar. It still doesn't quote prices. $199/mo for founding shops. Ask about Book.
The Book demo answers as a sample HVAC company. Call and book an HVAC visit.
Don't take our word for it. Call the AI.
Pretend you're a customer whose car won't start. This demo line answers as a sample auto shop.
Live demo line(631) 250-4018
On a computer? Scan thiswith your phone to call.
Try it with your real calls for 30 days.
Then $149.99 a month, with no long-term contract. We set everything up, and you keep your number.