An AI receptionist for plumbing companies
When your techs are out on jobs or the office is closed, it answers your phone, finds out what's going on, and sends you the details.
30 days free, then $149.99 a month. No long-term contract.
What it gets on every call
One question at a time, then a full read-back so the caller can catch any mistakes.
- The caller's name and best callback number
- Where the job is
- What's going on with their pipes, drains, or water heater
- How urgent it is
- New or returning customer, and when works for them
Urgent calls get flagged
A burst pipe at midnight shouldn't sit in the same pile as a dripping faucet.
- Leaks, flooding, backups, and no-water calls are flagged as urgent so you see them first
- If a caller describes something dangerous, it tells them to get to safety and call 911
- Covers busy dispatch hours, nights, and weekends
What it never does
Your receptionist takes messages. The decisions stay with your team.
- Never quotes a price you haven't approved
- Never diagnoses a problem over the phone
- Doesn't book, change, or cancel appointments on the Answer plan (Book adds booking into your Google Calendar)
- Never promises a technician is on the way
- Never takes card numbers over the phone
New Book upgrade
Want it to book the job, too?
With Book, your receptionist offers callers real open times from your Google Calendar, confirms their name, address and problem, and puts the visit on your calendar. It still doesn't quote prices. $199/mo for founding shops. Ask about Book.
The Book demo answers as Harborview Plumbing & Drain, a sample plumbing company. Call and book a sample appointment.
Try it with your real calls for 30 days.
Then $99/month, locked in for life, for our first 5 founding shops ($149.99 regular), with no long-term contract. We set everything up, and you keep your number.